Matt began working for Leelanau County in November 2006.  He is a native of the Grand Traverse area, having attended Traverse City Senior High School.  Matt also graduated from Eastern Michigan University with a Bachelor of Science degree in Criminology.  He has received First Aid/First Response training, is EMD-Q certified (Quality Assurance for Medical Call Dispatching), as well as a certified Communications Training Officer (CTO).

Rhonda joined the Leelanau County Office of Emergency Management / 9-1-1 team in April 2008.  She is a graduate of Escanaba Senior High School who furthered her education with business classes from Bay De Noc Community College.  She then obtained a degree in the travel field.  Rhonda also brings with her several years experience in the medical profession. 

Rhonda loves a challenge, and immediately after being hired with Leelanau County, she pursued her Emergency Medical Dispatch (EMD) and CPR certifications.  She enjoys helping people in need.  We are very happy to have Rhonda as a part of the 9-1-1 Dispatch team. 

After 20 years experience with the Leelanau County Sheriff's Office, Sharon made the career move to join the Office of Emergency Management/9-1-1 Dispatch Team. Sharon says that, "This career provides a feeling of accomplishment and the satisfaction of knowing you are there to help others.  She believes that the unpredictable nature of the telephone calls is precisely what keeps the job stimulating and challenging. 

Sharon is CPR, First Aid, EMD, AED, and LEIN certified.  She is also a LEIN TAC Officer.

Christine began her new career as a Leelanau County Dispatcher on July 7, 2007.  She is EMD certified, has completed a weeklong dispatching course and is CPR certified.  She enjoys her co-workers and helping the residents and visitors of Leelanau County. 

Christine brings to us a great personality with a strong compassion for helping people, having been a certified Nursing Assistant.  She has two children who keep her very busy. In her free time Christine likes to read.   

We are very fortunate to have Christine as a part of the Leelanau County Emergency Management / 9-1-1 team!    

Amanda moved from Virginia to become a member of our team in September, 2004. Her experience includes 15 years in the field of medicine and a 5-year stint as a volunteer medic. "My job is to be the 'calm in the caller's storm' and help them through their emergency until physical help arrives."  She takes her responsibility to Police, Fire and EMS Personnel very seriously. "I want to take care of our guys by serving as their extra ears and eyes as they go out into the field." Amanda thrives under stressful situations, and finds the most challenging part of the job to be shifting from a ‘hands on' perspective to a verbal mode of helping. Amanda is CPR, EMD & AED certified; She is certified in Emergency Dispatch QA & assists with the medical quality assurance of dispatch.  Amanda recently became a certified Communications Training Officer (CTO). 

A few years ago, Jessica was searching for a way to enter the Leelanau County workforce when she saw an ad for dispatch. The rest was history, because soon after being hired she fell in love with her job and decided to stay on as a dispatcher permanently! "The people I work with are great and I can give back to the community". Though Jessica acknowledges it is sometimes a stressful job, for the most part she considers it fun. Jessica brings with her an Associates Degree in Criminal Justice and is CPR, First Aid, EMD, AED, and EMF certified. She is also a certified LEIN TAC and LEIN trainer.